Delivery Information

 

Privy Information

All items are genuine and we hold the original purchase receipts; and follow the legal outlines of online purchases (please refer to our Terms and Conditions).

 All sales are final and no returns will be accepted due to the fact that we are not a stockist and we sell on behalf of our clients and establishments. However, should you have any queries before purchase, we strongly advise that you please contact us via email or by WhatsApp and feel free to ask as many questions as you please before purchasing.

Delivery Turnaround

Items will be sent out for delivery within 3 working days and it will be sent with Tracked and Signed for ONLY - other delivery options are not optional, unless a local pickup. This is so we can satisfy that the goods will be guaranteed to arrive to you. We will deliver the Goods, to the Delivery Location by the time or within the agreed time. Domestic deliveries are 1-3 working days and International deliveries are 3-7 working days.

We ship world wide, this means you will be subject to pay import duties or other taxes as we are not obliged to do so. However, out of courtesy or to satisfy clients expectations will we try our best to include this within the price or pay on the clients behalf.

Cancelling Your Order before Dispatch

Though the Sales and Orders are final, if you decide to cancel your order within 24 hours, we will reimburse to you the full payment for Debit/Credit card and partial payment (only excluding fees) for PayPal including the costs of delivery.

Delivery Method

We only use DHL Express/Domestic Shipping.